Frequently Asked Questions
What health insurance plans are accepted at WCW?
At Wellesley Counseling and Wellness, we accept insurance for individual therapy, couples & family therapy, medication management, and neuropsychological evaluations. We are contracted with Blue Cross Blue Shield, Harvard Pilgrim, AllWays Health Partners/MGBHP, United Healthcare UHC/UBH, Aetna (excluding all third party insurances that use Aetna’s network), and Optum. Please note that we accept only commercial insurance plans. This excludes any MassHealth plans that may operate under these insurance companies. We are also happy to accept patients looking to claim their Out-Of-Network benefits. Please check our reference for pricing guidelines if you chose to pay out of pocket here.
What can I expect in a first meeting?
You will meet with one of our providers to discuss your goals for therapy, your presenting symptoms and concerns, historical background, and your availability is for sessions. We will provide you with guidance on what we feel is appropriate for your treatment and offer additional supports and/or referrals.
Can I request a specific WCW Therapist?
You may request to work with any therapist on our team. If a specific therapist is unable to meet your scheduling needs, or is not accepting new clients, you will have the choice of being placed on a waitlist or you may choose to work with another available member of WCW. If you do have a preference, please include the therapist’s name in your initial contact form.
What if I need to re-schedule or cancel my appointment?
We understand there are certain events which may prevent you from being able to attend therapy. We request you notify your therapist within 24 hours in order to not be charged a no show/late cancellation fee. If we both agree you were unable to attend due to circumstances beyond your control, we will waive the fee.
What is neuropsychological testing?
Neuropsychological testing is a comprehensive evaluation process used to better understand how a person thinks, learns, processes information, regulates emotions, and functions day-to-day. Testing looks at areas such as attention, executive functioning, memory, language, processing speed, emotional functioning, learning patterns, and social communication.
The goal is to provide diagnostic clarity, identify strengths and challenges, and develop meaningful recommendations for treatment, school, work, or everyday functioning.
What conditions can neuropsychological testing help evaluate?
Neuropsychological testing can help assess concerns related to:
ADHD / Attention-Deficit Hyperactivity Disorder
Autism Spectrum Disorder (ASD)
Trauma and stress-related difficulties
Learning disorders and academic challenges
Anxiety and depression
Executive functioning difficulties
Memory and concentration concerns
Emotional and behavioral regulation
Diagnostic uncertainty or “overlapping” symptoms
School, workplace, or accommodation needs
Testing can also help when individuals have tried treatment before but still feel unclear about what is actually going on.
Who can benefit from neuropsychological testing?
We work with children, adolescents, college students, and adults. People often seek testing when they or their providers want deeper answers beyond what can be gathered through therapy or medication appointments alone.
Families may pursue testing to better understand school struggles, emotional concerns, behavioral changes, or developmental differences. Adults often seek evaluations for longstanding ADHD concerns, autism identification, burnout, trauma impacts, workplace difficulties, or diagnostic clarification.
How is neuropsychological testing different from therapy?
Therapy focuses on treatment, emotional support, and helping individuals work through difficulties over time.
Neuropsychological testing is an assessment process designed to answer diagnostic and functional questions. It involves structured interviews, standardized testing measures, interpretation, and detailed recommendations. While testing can inform treatment, it is not therapy itself.
How long does neuropsychological testing take?
The process varies depending on the referral question and complexity of the case. Most evaluations involve:
An intake appointment
One or more testing sessions
Scoring and interpretation
A feedback session reviewing results and recommendations
A written report
Some evaluations can be completed in a shorter timeframe, while more comprehensive assessments may require multiple appointments. We aim to have a feedback session and report delivered to you 1 month after your first testing administration session.
Does insurance cover academic testing?
Typically, no. Most insurance companies do not consider additional academic or educational testing to be medically necessary.
For individuals seeking expanded academic testing, educational achievement testing, or school-focused assessment components, we offer additional academic testing for a flat self-pay fee of $2,000.
Can testing help determine if someone has ADHD or Autism?
Yes. Neuropsychological testing can help clarify whether symptoms are consistent with ADHD, Autism Spectrum Disorder, trauma-related difficulties, anxiety, learning disorders, or other overlapping conditions.
One of the biggest benefits of comprehensive testing is helping differentiate between diagnoses that can sometimes appear similar on the surface.
Will I receive a written report?
Yes. Clients receive a comprehensive written report that summarizes findings, diagnostic impressions when appropriate, and individualized recommendations.
Recommendations may include therapy approaches, school accommodations, executive functioning supports, referrals, medication considerations, or other next steps.
Can testing help with school or workplace accommodations?
Potentially, yes. Depending on the nature of the evaluation and findings, testing may help support requests for accommodations in academic or workplace settings.
However, accommodations are ultimately determined by the school, college, testing agency, or employer reviewing the documentation.
How should I prepare for testing?
We generally recommend:
Getting a good night’s sleep beforehand
Eating before appointments
Bringing glasses, hearing aids, or other needed supports
Taking medications as prescribed unless otherwise directed
Completing intake paperwork thoroughly
Bringing prior records if requested
The goal is to help individuals perform as naturally and accurately as possible during testing.
Is neuropsychological testing only for children?
No. Adults commonly seek neuropsychological testing as well — especially for ADHD concerns, autism identification, trauma impacts, executive functioning difficulties, burnout, or longstanding questions that were never fully evaluated earlier in life.
What happens after testing is completed?
After testing and scoring are completed, clients participate in a feedback session where results are reviewed in understandable and collaborative language. We discuss strengths, areas of difficulty, diagnostic impressions when appropriate, and practical recommendations moving forward.
When appropriate, we can also coordinate care with therapists, prescribers, schools, pediatricians, or other providers with proper consent.